Shipping policy

SHIPPING POLICY

 

We currently ship to addresses within the United Kingdom only.

 

Orders are dispatched within 3-4 business days. Delivery typically takes a further 2-5 business days depending on your location, so please allow up to 7-9 business days in total from order to delivery. These timeframes are estimates, not guarantees.

 

Standard shipping is free on all orders within the UK.

 

You will receive a shipping confirmation once your order has been dispatched, including tracking information where available.

 

Under the Consumer Rights Act 2015, your order remains our responsibility, and the risk of loss or damage stays with us, until you receive it.

 

If your order hasn't arrived within the estimated timeframe, please contact us at hello@necteli.co.uk and we will look into it right away.